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The last two years have been stressful for healthcare workers. They are on the front lines of the COVID-19 crisis and are both lauded as heroes and villainized by various population segments. This isn’t everyday workplace stress; many healthcare workers are experiencing post-traumatic stress disorder due to their experiences. What should you know about PTSD… Read more »

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Empathy is getting its day in the sun. More companies are focused on hiring empathetic workers and cultivating empathy in healthcare environments. Empathy means putting yourself in someone else’s place to understand situations from their perspective. Though some people are becoming concerned that social media eliminates empathy from discourse, it is still alive and well…. Read more »

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Healthcare workers have had a challenging year. We know that keeping employees safe and healthy has been a top priority, but gratitude should also be near the top of the list. How do you make employees feel valued when working in your healthcare organization? What do employees want from their workplace that increases satisfaction? What… Read more »

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What is your employer brand? To know that, you first have to understand the concept of employer branding. This is how potential applicants perceive your company as they connect and communicate with your organization throughout the job application process. To hire top candidates, not only do you need to have a reasonable application process, but… Read more »

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Are you a healthcare facility or clinic that utilizes travel healthcare staff? On a scale of 1 to 10, how would you rate your travel healthcare agency? If you’re saying any number less than 10, it may be time to break up with your recruiter. Sometimes we think that situations are isolated or that it… Read more »

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The pandemic has been a hard time for medical professionals. As you’re assessing the year we’ve had, consider the silver lining in this challenging situation. If you used contract staff to support your workforce during the pandemic, you might have seen some positive results. Here are a few ways you can look on the bright… Read more »

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The emergency room is always a stressful place. And you know that patient care is essential, but it’s even more critical in emergencies. There are a lot of reasons to make the patient experience a top priority in the ER. Managing patient expectations and your own, will be a big part of making the experience… Read more »

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If there’s just one thing that 2021 needs to set it apart from 2020, it’s positivity. While we are all dealing with the stress of the previous year and looking forward to a future without that level of anxiety, a simple way to improve attitudes and productivity is by promoting a positive workplace. Here are… Read more »